Referring to ACUTE
Referring A Patient to ACUTE
For patients with the greatest need, inpatient medical hospitalization is the next step in their treatment journey. ACUTE is dedicated to supporting hospitals, residential treatment centers and outpatient providers caring for patients with life-threatening medical complications from eating disorders or malnutrition. Our teams will work together to actively engage with you during the discharge planning process, ensuring that once your patient is medically stabilized, they can safely return to you to continue their recovery.
When Should You Refer to ACUTE?
ACUTE provides care for patients with the highest needs, suffering from severe medical complications due to an eating disorder or severe malnutrition. ACUTE accepts patients aged 15 and older of all gender identities with a BMI < 14.5.
Ways to Refer
Fill out our online referral form
You can quickly refer using our online referral form. After you submit your patient’s and your office’s information, a member of our admissions team will reach out to you to start an assessment and determine if ACUTE is the appropriate level of care for your patient.
A phone call with admissions
If a patient entering your program requires a higher level of care, we recommend that your program initiates a three-way phone call between the referring program, the potential patient and the ACUTE admissions team at (877) 228-8348.
A 3-way phone call has two key benefits:.
- It makes it more likely a patient will seek and admit
- It helps us make sure the patient transitions back to you
Send an email or fax
You can also kickstart a referral by contacting us via email at [email protected] or by sending clinical records by fax to (303) 602-5559. After we receive your email or fax, a member of our team will reach out to you to discuss next steps.
Emergency Transfers to ACUTE
ACUTE has unique capabilities when working with hospitals, including facilitating emergency transfers for patients with severe eating disorders and malnutrition, such as:
- Bedside-to-bedside transfer via air ambulance
- 24-48 hour admission turnaround
- Weekend admissions
Emergency admission is highly recommended when patients exhibit any of the following:
- Serum potassium level < 2.6 mg/dl
- Serum bicarbonate level ≥ 38 mg/dl
- Serum sodium level < 120 mg/dl
- Heart Rate < 35 (adults) or < 45 (adolescents)
- EKG rhythm other than sinus or QTc > 500 msec
Connect with Us
The provider relations team collaborates closely with ACUTE’s compassionate admissions experts. Our team is available seven days a week to support you and your patients, offering education and resources, as well as handling logistics and communication related to referrals, treatment and discharge planning.
The ACUTE Difference
“When we have a client in need of a higher level of care, ACUTE is our #1 choice. The whole team from admissions, to clinical and medical, truly care about each patient and work collaboratively to communicate during the client's stay so we can facilitate a smooth transfer.” Carter Hollenbach, Director of Admissions, Montecatini Eating Disorder Treatment Center
“When I have a client so medically compromised that a life hangs desperately in the balance, my first recommendation is ACUTE. The specialized medical care ACUTE provides has no equal anywhere. They save lives when hope seems bleak and recovery impossible. I am deeply, deeply grateful to them for the care they have provided my clients.” Ibbits Newhall, Bronxville, NY
“As an interventionist and therapist, I have relied on the ACUTE to treat people with severe eating disorders since it opened. Working with critically ill patients with eating disorders and their families, the staff at ACUTE are compassionate with families in crisis, helpful in expediting an emergent admission and provide overall excellent comprehensive care from admission to discharge. I am so appreciative of the services ACUTE provides to their patients and families, while providing expert collaboration as the referring provider.” Kristin Agar, LCSW, CEDS, CAI, CIP, Little Rock, AR
“In 38 years of working with patients with severe eating disorders in hospital and outpatient settings, the clinical expertise and quality of care provided to patients with severe eating disorders at ACUTE is unmatched, in my experience, by any other treatment clinic. ACUTE is my first choice of treatment for patients who are at medical risk due to an eating disorder diagnosis.” Janice Baker, MBA, RDN, CDCES, CNSC, BC-ADM, San Diego, CA
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